STORE POLICY
Customer Care
It is our mission at Elite Lighting to provide quality lighting at affordable prices. We take pride in our service and endeavour to make shopping for lighting an easy and exciting experience.
Should you need to contact our store please do so:
Elite Lighting
Privacy & Safety
Elite Lighting will only collect personal information required to help you enjoy our lighting services. When you use our Elite Lighting website we may need to collect personal information such as your name, address, contact number and email address. We do not collect sensitive information from users of our website.
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We endeavour to store all personal information securely and safely when you use our website. Elite Lighting may use your personal information to fulfil our services for instances of communication, arranging delivery, and taking payment for purchased items. Elite Lighting may contact you via email and/or SMS when you use our services.
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Elite Lighting uses security encryption for all sensitive information to ensure the safety and protection of users.
Our Products
We aim for all products on our website to be accurately described, and we rely on information provided to us by our suppliers. Unfortunately, it is possible that our website will contain errors and we reserve the right to correct any errors at any time, including after you have placed an order. In some cases the products we offer are handmade and there may be small variations between the product image(s) and the product you receive. This will always be stated on the individual product listing. We aim to ensure that all colours are displayed accurately, but you should be aware that colours may appear slightly differently on different displays and screens. The shade of colour from screen to screen is not a fault or error.
To the extent applicable by law, we do not warrant that the product descriptions, colours, information or other content available or offered on our website are accurate, complete, reliable, current or error-free for the products offered via our website.
On rare occasions our suppliers are unable to deliver products to us, or the products delivered are not of sufficient quality. We reserve the right at any time to remove any products from our website and/or remove or edit any materials or content from our website. Whilst we aim to process all orders, there may be exceptional circumstances where we may need to refuse to process an order after we have sent you an order confirmation, which we reserve the right to do at any time, at our sole discretion. We will not be liable to you or any other third party by reason for removing any product from our website, whether it has been sold or not, or for refusing to process or accept an order after we have sent you the order confirmation.
Payment Methods
Credit/Debit Cards
Paypal
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